Zight
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Your product? Claim it to see where they come fromAbout Zight
Zight is a visual communication platform that captures what is on a screen and turns it into a video recording, a screenshot, a GIF, or an AI-generated guide, shared through a secure link. It is available as a Mac app, a Windows app and a Chrome extension, and includes a meeting recorder that joins calendar calls and returns notes and action items.
A central feature is Request Video: a link pasted into a ticket or chat lets the recipient record their screen and camera without an account, and console logs and browser info come back attached. It works with tools such as Zendesk, Intercom, Jira and Salesforce Service Cloud. AI features turn recordings into summaries, chapters and step-by-step guides, and an MCP server lets Claude, ChatGPT or Cursor read recordings, transcripts and logs.
Zight targets customer support, customer success, engineering, sales, training and IT teams. It offers built-in redaction, SOC 2 Type II certification and HIPAA compliance with a BAA on the Scale plan.
Best for
- Customer support teams collecting bug reports
- Engineering teams diagnosing issues with console logs
- Teams replacing meetings with async video
- Trainers turning walkthroughs into SOPs
Pros
- Request Video collects recordings and console logs without recipient accounts
- AI converts recordings into step-by-step guides and summaries
- Free Share plan for recording and screenshots
- SOC 2 Type II certified, HIPAA with BAA on Scale
Cons
- Premium integrations like Zendesk and Intercom require the Scale plan
- Free plan limits GIFs to 15 seconds
- Scale plan pricing requires contacting sales
Pricing
Share is free; Create costs $9.95 and Collaborate $12 per user/month billed annually (20% savings vs monthly), and Scale is custom-priced via sales.
Zight FAQ
- Does the person recording through a Request Video link need a Zight account?
- No. The request link works without an account or install on their side, and console logs are returned with the recording.
- Which platforms does Zight support?
- Zight offers a Mac app, a Windows app and a Chrome extension.
- Is Zight HIPAA compliant?
- Yes, on the Scale plan with a signed BAA; Zight is also SOC 2 Type II certified.
- Can AI tools access Zight content?
- Yes. Through MCP, Claude, ChatGPT or Cursor can read recordings, transcripts and attached console logs.
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