Is there a free trial?

Yes, Userbrain can be tried free for 30 days with 2 panel testers, and no credit card is needed.

Can I use my own testers?

Yes, a test link can be shared with customers, clients, colleagues, or anyone else, in addition to using the Userbrain panel.

What happens if a tester is not good?

Under the satisfaction guarantee, an unsatisfactory panel tester is replaced with a new one at no extra cost.

UserBrain

Fast and affordable user testing for websites & prototypes.

Category:

Optimization

Maker:

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About UserBrain

Userbrain is an unmoderated remote user testing tool. Real people use a website, app, or prototype on their own and think out loud while doing it, producing a screen-and-audio recording of each session. Tests can be set up in minutes from templates, or AI can generate the test tasks, and AI then highlights key patterns and insights in the results.

Testers can be recruited from a pool of more than 180,000 quality-assured participants, filtered by demographics and screening questions, or teams can share a test link with their own customers, colleagues, or other contacts. Supported targets include live websites, sites in development, password-protected pages, competitors' sites, prototypes with a public link (Figma, Adobe XD, Axure, Sketch, Balsamiq and others), and mobile apps on Android or iOS. Reports are generated automatically, and short clips of key moments can be shared.

The company states that more than 97% of tests are completed within 24 hours. It is aimed at UX designers, product managers, researchers, founders, and agencies.

Best for

Product teams testing prototypes quickly
UX designers and researchers running unmoderated tests
Founders checking website usability
Agencies testing client sites

Pros

Access to a panel of 180k+ testers with demographic targeting
Over 97% of tests completed within 24 hours
Tests websites, prototypes, and iOS/Android apps
Free 30-day trial with no credit card required

Cons

Only unmoderated testing; no facilitated or live sessions
Monthly plans include few testers and unused testers expire

Pricing

A 30-day free trial includes 2 panel testers; paid plans are Starter at $49/month (3 testers), Plus at $249/month (10 testers), Flex from $1,100/year (30 testers, extra testers $45 each), and custom Enterprise pricing.

UserBrain FAQ

Is there a free trial?: Yes, Userbrain can be tried free for 30 days with 2 panel testers, and no credit card is needed.
Can I use my own testers?: Yes, a test link can be shared with customers, clients, colleagues, or anyone else, in addition to using the Userbrain panel.
What can be tested?: Live or in-development websites, password-protected pages, competitors' sites, prototypes with a public link such as Figma or Adobe XD, and Android or iOS mobile apps.
What happens if a tester is not good?: Under the satisfaction guarantee, an unsatisfactory panel tester is replaced with a new one at no extra cost.