Quidget
Quidget
Quidget uses AI to automate customer support, providing instant and accurate responses from your existing data.
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Your product? Claim it to see where they come fromAbout Quidget
Quidget is an AI agent platform for customer support and sales. It is trained on a company's own content, such as its website, FAQs, docs and uploaded resources, and answers repetitive customer questions across live chat, email, WhatsApp and voice. The company states it can resolve up to 80% of common tickets, such as how-to, shipping, pricing and account setup queries.
When Quidget is not confident in an answer, it hands the conversation to a human agent through a helpdesk like Zendesk or Freshdesk, by email, or through its built-in live chat, passing along the full thread. It also integrates with Slack, Telegram, Viber and Calendly, supports over 45 languages with automatic detection, and includes reports on AI-answered versus handed-off questions. Setup requires no coding, and custom instructions can guide tone and behavior.
Quidget is built by SupportYourApp and lists solutions for ecommerce, education, clinics, NFT and Web3 businesses, lead qualification and internal assistants. Named customers include Softorino, Sorare, JJESIM and Lotto.
Best for
- Support teams reducing repetitive ticket volume
- Ecommerce and online education businesses
- Companies using Zendesk or Freshdesk
- Businesses serving multilingual customers
Pros
- Human handoff passes full conversation history to agents
- Supports over 45 languages with automatic detection
- No-code setup using existing website and FAQ content
- Integrates with Zendesk, Freshdesk, Slack, WhatsApp and Calendly
Cons
- Specific plan prices are not listed on the homepage
Pricing
A free plan with basic features is available with no credit card required, with paid plans for advanced options and an enterprise tier.
Quidget FAQ
- Is there a free plan?
- Yes, Quidget can be tried for free with basic features and no credit card, with paid plans available for more advanced options.
- What happens when Quidget can't answer a question?
- It passes the conversation to a human agent via a helpdesk, email or its built-in live chat, including the full chat history.
- Does it need coding to set up?
- No. Users connect resources like a website or FAQs and the agent is ready without a developer.
- Which languages does it support?
- Over 45 languages, with automatic detection of the customer's language.
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