Filmgrail

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Filmgrail

Filmgrail strengthens the digital customer journey for cinemas. Immersive apps enhance audience interaction. Seamless ticketing drives conversions. Loyalty programs boost retention. Real-time insights improve marketing decisions. Cinemas gain full digital control.

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About Filmgrail

Filmgrail is software for movie theaters, film festivals and cultural centres that covers the moviegoer-facing side of a cinema: website, native iOS and Android apps, online ticketing, a CMS, loyalty, push notifications, a planning tool and analytics. It runs on top of an existing box office or POS system, with integrations named for Vista, Veezi, Admit One, Compeso, RTS and others. All products share one platform, one content model and one login.

Prospective customers can enter their cinema's web address and receive a working prototype in about 20 seconds, built from their public pages with their branding, language and current programme. The public side runs through to a confirmed booking, while the back office in the prototype is a mock-up. Onboarding can begin from inside the prototype without a call.

Pricing is a flat annual fee per screen with no per-ticket fees or share of sales. Most cinemas go live within a few weeks if their box office and payment provider are already integrated, or about a month for a new integration. Bergen Kino is quoted as a customer.

Best for

  • Independent and single-screen cinemas
  • Multi-site cinema chains
  • Film festivals selling tickets online
  • Cultural centres and theatres

Pros

  • Flat per-screen pricing with no per-ticket fees
  • Works on top of existing box office systems like Vista and Veezi
  • Free 20-second prototype built from the cinema's own website
  • Website, apps, loyalty and analytics on one platform and login

Cons

  • Built only for cinemas and related venues
  • Exact pricing requires contacting the company
  • New box office integrations take about a month

Pricing

Flat annual price per screen from $200 a year for a single-screen cinema up to $20,000 a year for large circuits, with mid-size festivals paying about $5,000 a year and no per-ticket fees.

Filmgrail FAQ

Does Filmgrail replace my box office system?
No. It runs on top of the box office or POS a cinema already has, such as Vista, Veezi, Admit One, Compeso or RTS.
Are there per-ticket fees?
No. Filmgrail charges one flat annual price per screen with no per-ticket fee or percentage of sales.
How long does setup take?
Typically a few weeks if Filmgrail already integrates the box office and payment provider, and about a month if a new integration is needed.
Can I try it before talking to sales?
Yes. Entering a cinema's web address generates a free working prototype in about 20 seconds with no sign-up.

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