Eloquens AI
Eloquens AI
Eloquens AI is built to manage business-critical email conversations at scale. It delivers fast, high-quality responses across sales and support inboxes 24/7.
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About Eloquens AI
Eloquens AI is an AI email agent that connects to a real inbox, reads incoming messages for intent, urgency and context, and drafts or sends replies in the user's voice. It works with Gmail (Google Workspace), Microsoft 365/Outlook and Kerio Connect, and setup is described as taking minutes without IT involvement.
Users set rules and tone for when the agent should respond, escalate or forward emails, then add knowledge by uploading documents or connecting sources such as Google Drive and OneDrive. Replies are grounded in this approved knowledge base. Drafts can be held for review or sent automatically, and emails the agent cannot answer confidently are routed to the right team member. It reads and responds in over 160 languages, and plans include sentiment analysis, a full audit trail, and an analytics dashboard covering volume, resolution rates and response times.
The site lists use cases in customer support, sales, personal assistance and legal. It offers EU and US data residency with configurable retention and states CASA verification. Self-service plans serve freelancers through mid-market companies, with a managed deployment option for contact centers, enterprises and channel partners.
Best for
- Support teams handling high email volume
- Sales teams managing shared inboxes
- Freelancers automating their own inbox
- Companies replying to customers in many languages
Pros
- Replies grounded in an uploaded or connected knowledge base
- Choice between draft approval and auto-send mode
- Routes or escalates emails to specific people by rule
- Billing counts only sent emails; reading and drafting are free
Cons
- Only Gmail, Microsoft 365/Outlook and Kerio Connect supported on self-service plans
- Free trial is limited to the Solo plan
- Pricing page shows two conflicting sets of plans and prices
Pricing
The pricing page lists Solo at $60/month (1 agent, 500 sent emails), Team at $150/month (up to 3 agents, 2,000 emails) and Business at $300/month (up to 10 agents, 5,000 emails), with a 30-day free trial on Solo, annual billing giving 2 months free, $99 packs of 1,000 extra emails, and custom enterprise deployments; the page also shows a separate plan table (Professional $65, Advanced $169, Business $425 per month).
Eloquens AI FAQ
- Which email providers does Eloquens AI work with?
- It connects to Gmail (Google Workspace), Microsoft 365/Outlook and Kerio Connect. Other platforms are handled through the Enterprise offering.
- What counts toward the monthly email allowance?
- Only emails Eloquens actually sends, such as direct replies or forwards with AI-generated context. Reading, drafting, routing, and filtered mail like spam or auto-replies do not count.
- What happens when the agent doesn't know how to answer?
- It escalates the email to the right person based on routing rules, or can draft a partial response and flag it for human review.
- Is there a free trial?
- Yes, the Solo plan includes a 30-day free trial with no credit card required, converting to Solo unless cancelled or upgraded.
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