Droxy
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Your product? Claim it to see where they come fromAbout Droxy
Droxy is a platform for building and deploying customer-facing AI agents across multiple channels. Its agents can answer website visitors, handle phone calls, reply to messages and comments, collect and qualify leads, recommend products, and hand conversations off to a human when needed. The company states it is trusted by more than 30,000 businesses.
Setup starts with grounding the agent in business knowledge drawn from sources such as websites, e-commerce stores, PDFs, YouTube videos and Google Drive, with automatic sync to keep that knowledge current. Users define the brand voice, set goals, deploy to channels like a website, WhatsApp, Messenger, Instagram or Discord, and then monitor conversations through analytics. Guardrails can restrict the agent to the knowledge provided. Agents support 95+ languages and run on models from OpenAI, Anthropic and Google, and Zapier and the Droxy API allow custom integrations.
The site lists use cases in home services, e-commerce, hospitality, real estate, health practices, automotive dealerships and legal services, such as scheduling appointments, answering common questions and gathering intake information.
Best for
- Small businesses automating customer support
- E-commerce stores using Shopify
- Service businesses handling calls and bookings
- Agencies deploying agents for clients
Pros
- Covers website, phone, messaging and social comment channels
- Trains on websites, PDFs, YouTube videos and Google Drive
- Supports 95+ languages without extra setup
- Zapier integration and API for custom workflows
Cons
- No free plan shown on the pricing page
- Comment replies are marked as coming soon
- Plans cap tokens, call minutes and knowledge items
Pricing
Paid plans are Basic at $16/month, Advanced at $80/month and Enterprise at $240/month, with a 20% discount for annual billing.
Droxy FAQ
- Which channels can a Droxy agent be deployed to?
- The plans list website, Discord, Messenger, Instagram and WhatsApp integrations, plus phone calls with phone numbers. Facebook and Instagram comment replies are marked as coming soon.
- What sources can the agent learn from?
- Agents can be trained on websites, e-commerce stores, PDFs, YouTube videos, Google Drive and more, with automatic knowledge sync.
- Can conversations be handed to a human?
- Yes, Droxy offers human takeover, call transfer, email handoff and takeover requests.
- Which AI models does it use?
- The pricing page lists GPT-4o mini, GPT-4o, GPT-4o Realtime, Claude 3.5 Haiku, Claude 3.5 Sonnet, Gemini Flash 1.5 and Gemini Pro 1.5.
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