CoSupport AI
CoSupport AI
CoSupport AI is an AI-driven platform that automates customer support, enabling businesses to provide smart, fast, scalable help across channels, combining virtual agents, assistant tools, and analytics into a unified solution.
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Your product? Claim it to see where they come fromAbout CoSupport AI
CoSupport AI is an AI customer service platform that learns from a company's knowledge base and historical tickets, then works the support queue. It resolves repetitive Tier 1 inquiries end to end, such as billing and refunds, account access, order status, subscription changes and routine troubleshooting, and prepares draft replies for tickets that need a human. It can also read attached screenshots, photos, videos and documents.
The platform ships as two products: AI Agent, which resolves repetitive tickets and escalates others with full context, and AI Assistant, which gives human agents drafts, summaries, suggested resolutions and translations. It runs inside helpdesks such as Zendesk, Freshdesk, Zoho Desk, HubSpot and Salesforce, or as a standalone widget, across chat, email, voice and social in 40+ languages. It uses a USPTO-patented architecture that validates answers against source data, and each client gets a dedicated server.
It targets teams with repetitive support volume in SaaS, e-commerce, consumer apps, BPO, financial services and education. Onboarding starts with a free 30-day pilot, backed by a 60% resolution guarantee at day 60 or a refund of paid days.
Best for
- E-commerce stores with high Tier 1 ticket volume
- SaaS support teams using Zendesk or Freshdesk
- BPO teams handling multiple client queues
- Subscription apps automating billing and account requests
Pros
- Free 30-day pilot with 1,000 AI responses included
- 60% resolution guarantee by day 60 or refund of paid days
- Three pricing models, no setup fees or long-term contract
- Supports 40+ languages across chat, email and voice
Cons
- Pricing tiers require a quote beyond listed starting prices
Pricing
Three models: from $0.04 per AI response, from $0.19 per resolved ticket, or a flat plan from $99/mo per 1,000 monthly tickets, all with a free 30-day pilot and no setup fees.
CoSupport AI FAQ
- Is there a free trial?
- Yes, a 30-day pilot on real tickets is free and includes 1,000 AI responses.
- How does the guarantee work?
- If the AI does not reach a 60% resolution rate on real tickets by day 60, every paid day is refunded.
- Which helpdesks does it integrate with?
- It works with Zendesk, Freshdesk, Zoho Desk, Shopify, HubSpot, Pylon, Salesforce and Intercom, or as a standalone widget.
- How long does setup take?
- About 10 minutes to connect and about 3 days to full deployment, with no code required.
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